Orders can be paid for using Cheque, Money Order, Visa, Mastercard, AMEX or Paypal. Payment must be made in full prior to shipment of order. COD available on pick-up orders only.
Shipping
Orders placed online are NOT automatically charged shipping. Local orders can be picked up at your next appointment or contact us to make pick-up/drop off arrangements FREE OF CHARGE. Orders that are not local and require shipping by Canada Post can be done so by contacting us via email or phone after the order is placed (shipping estimates are given once the shipping method is chosen and will be added to cost of order).
Returns & Exchanges
There are no returns or exchanges on consumable products. Unworn clothing can be exchanged only for a different size or type of same value. Personal Training, Gift Certificates and Bootcamp packages are non-refundable but are transferable.
Privacy Policy
360 Wellness and Fitness Website Privacy Statement
This document was last updated on November 26, 2008 by 360 Wellness and Fitness .
1. ACKNOWLEDGEMENT AND ACCEPTANCE OF TERMS
360 Wellness and Fitness is committed to protecting your privacy. This Privacy Statement sets forth 360 Wellness and Fitness current privacy practices with regard to the information 360 Wellness and Fitness collects when you or your computer interact with the 360 Wellness and Fitness website. By accessing www.360online.ca, you acknowledge and fully understand 360 Wellness and Fitness Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement.
2. PARTICIPATING MERCHANT POLICIES
Related services and offerings with links from the 360 Wellness and Fitness website, including vendor sites, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Online merchants and others who participate in 360 Wellness and Fitness services are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy. However, since 360 Wellness and Fitness does not have direct control over the policies or practices of participating merchants and other third parties, 360 Wellness and Fitness is not responsible for the privacy practices or contents of those sites. 360 Wellness and Fitness recommends and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with such parties.
3. INFORMATION WE COLLECT AND HOW WE USE IT
360 Wellness and Fitness collects certain information from and about its users three ways: directly from the 360 Wellness and Fitness Web Server logs, the user, and with Cookies.
a. Web Server Logs.
When you visit the 360 Wellness and Fitness Website,360 Wellness and Fitness may track information to administer the site and analyze its usage. Examples of information 360 Wellness and Fitness may track include:
Your Internet protocol address.
The kind of browser or computer you use.
Number of links you click within the site.
State or country from which you accessed the site.
Date and time of your visit.
Name of your Internet service provider.
Web page you linked to our site from.
Pages you viewed on the site.
b. Use of Cookies
360 Wellness and Fitness may use cookies to personalize or enhance your user experience. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web Server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. Hence, this simplifies the process of delivering relevant content and eases site navigation by providing and saving your preferences and login information as well as providing personalized functionality.
360 Wellness and Fitness reserves the right to share aggregated site statistics with partner companies, but does not allow other companies to place cookies on our website unless there is a temporary, overriding customer value (such as merging into www.360online.ca a site that relies on third-party cookies).
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings then be aware that this may disable some of the functionality on the 360 Wellness and Fitness Website.
c. Personal Information Users
Visitors to the 360 Wellness and Fitness website can register to purchase services. When you register, 360 Wellness and Fitness will request some personal information such as name, address, email, telephone number or facsimile number, account number and other relevant information. If you are purchasing a service, 360 Wellness and Fitness will request financial information. Any financial information 360 Wellness and Fitness collects is used only to bill you for the services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider. For other types of registrations, 360 Wellness and Fitness will ask for the relevant information. You may also be asked to disclose personal information to us so that 360 Wellness and Fitness can provide assistance and information to you. For example, such data may be warranted in order to provide online technical support and troubleshooting.
360 Wellness and Fitness will not disclose personally identifiable information 360 Wellness and Fitness collect from you to third parties without your permission except to the extent necessary including:
To fulfill your service requests for services.
To protect ourselves from liability,
To respond to legal process or comply with law, or
In connection with a merger, acquisition, or liquidation of the company.
4. USE OF WEB BEACONS OR GIF FILES
www.360online.ca web pages may contain electronic images known as Web beacons sometimes also called single-pixel gifs that allow 360 Wellness and Fitness to count users who have visited those pages and to deliver co-branded services. 360 Wellness and Fitness may include Web beacons in promotional e-mail messages or newsletters in order to determine whether messages have been opened and acted upon.
Some of these Web beacons may be placed by third party service providers to help determine the effectiveness of our advertising campaigns or email communications. These Web beacons may be used by these service providers to place a persistent cookie on your computer. This allows the service provider to recognize your computer each time you visit certain pages or emails and compile anonymous information in relation to those page views, which in turn enables us and our service providers to learn which advertisements and emails bring you to our website and how you use the site. 360 Wellness and Fitness prohibits Web beacons from being used to collect or access your personal information.
5. ACCESSING WEB ACCOUNT INFORMATION
360 Wellness and Fitness will provide you with the means to ensure that personally identifiable information in your web account file is correct and current. You may review this information by contacting us by sending an email to our support attendant - info@360online.ca
8. CHANGES TO THIS STATEMENT
360 Wellness and Fitness has the discretion to occasionally update this privacy statement. When we do, 360 Wellness and Fitness will also revise the updated date at the top of this Privacy page. 360 Wellness and Fitness encourages you to periodically review this privacy statement to stay informed about how 360 Wellness and Fitness is helping to protect the personal information that we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.
7. CONTACTING US
If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please 360 Wellness and Fitness at info@360online.ca
360 Wellness and Fitness will use commercially reasonable efforts to promptly respond and resolve any problem or question.